Vehicle connectivity and data exchange requirements lead the automotive industry to require more data protection mechanisms to be assessed by the automotive value chain. As a major partner of the automotive OEMs, ARC Europe Group has decided to follow the TISAX assessment, in order to comply with the industry standards for what concern data security and secured exchange of information.

Since the 21st of January 2021, and despite the pandemic context, we are proud to announce that ARC Europe SA became the first roadside assistance company covering Europe to receive the TISAX Label.

TISAX will enable and support us to process sensitive information and evaluate the information security in complete confidence. This major step will certainly strengthen our mutual trust and collaboration with our business partners when it’s about exchanging information in order to deliver the most relevant roadside assistance and mobility experience for their customers.



The TISAX (Trusted Information Security Assessment Exchange) is a standard security audit that allows the mutual acceptance of information security assessments in the automotive industry and provides a common evaluation mechanism for professional exchanges.

TISAX is an assessment and exchange mechanism for the information security of enterprises and allows recognition of assessment results among the participants.


About ARC Europe Group

ARC Europe Group is the largest supplier of B2B roadside assistance services in Europe with an outstanding network of providers in more than 40 European countries and its subsidiaries in France, Poland, Russia and Greece. The Group shareholders are the major automobile clubs in Europe: ADAC, The AA, ANWB, ACI, OEAMTC, RACE, TCB & TCS.

The Group entered new fields of activities, with the ambition to sustain the electrical shift, delivering mobility solutions and connected services enlarging its geographical scope.


ARC Europe Group Media Contact

Antoine Aubry

Head of Marketing