Connecting services with Global Capability through the GAA Alliance

ARC Europe Group is the leading supplier of eCall, bCall in Europe by covering over 30 countries in Europe including Russia and having global capability through the GAA Alliance.

CONNECTED SERVICES

eCall enables ARC Europe Group call centres to immediately identify car details and location in order to inform the relevant PSAPs about the emergency situation (certified as EN16102). As the leader provider of Roadside Assistance services, the bCall is a natural extension that also enable our operations to know car location and car breakdown reasons for a better customer service.

eCall

Emergency Call identifies car details and location in order to inform the relevant PSAPs about the emergency situation

bCall

Breakdown Call is a natural extension that also enable our operations to know car location and car breakdown reasons for a better customer service

sCall

Stolen Vehicle Tracking system will enable our operations to locate the vehicle in no time in case of theft

As the leader provider of Roadside Assistance services, eCall, bCall & sCall are natural extensions to enable our operations for a better customer service

OTHER SERVICES

ARC Europe Group is now offering tailor made solutions for its customer base portfolio.
Unique loyalty  assistance services in a competitive financial package with our well known established automotive network!