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Category Archives: News

ARC Europe Technical Days

On 11 and 12 April 2018, ARC Europe Group organised a 2-day training on damage-free vehicle entry and tooling and towing solutions with the help of ProLux, one of its preferred partners.
25 participants from 13 Service Providers met at the ProLux training centre in Blaustein, Germany, to be trained on specific tools and to exchange knowledge and best practices, under the supervision of new ARC Europe Technical Automotive Manager Noaman Agoufai.

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ARC Europe Group owns its Russian subsidiary RAMK 100%

On 20 March 2009, ARC Europe SA and Unicor Finance founded the company RAMK (Russian Auto Moto Club) in Moscow. The initial objective of RAMK was to provide roadside assistance in Russia, B2B as well as B2C. After 10 years of activity, RAMK has developed its business, generating 8.6 million euros of turnover according to the latest estimation (2017).

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Drivy and ARC Europe Group, roadside assistance leader, join forces through a unique global partnership

EN/FR – Press Release

  

Drivy and ARC Europe Group, roadside assistance leader, join forces through a unique global partnership

Drivy, the leading car-sharing marketplace in Europe, and ARC Europe Group, the European market leader in roadside assistance, announce their new global partnership, ARC Europe becoming Drivy’s global assistance provider starting today. Indeed, as Drivy accelerates its international expansion, this partnership aims at providing best in class, tailor-made and homogenous roadside assistance services to its users across the 6 countries where the start-up operates (France, Germany, UK, Spain, Belgium and Austria).

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ARC Europe Group goes global

EN/FR – Press Release

ARC Europe Group goes global

Convinced of the globalisation of the automotive industry, ARC Europe Group has started developing its overseas reach since 3 years now, putting in place all necessary resources to realise its global view as well as choosing partners sharing its ambition of taking an active part in the transformation of mobility together.

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#MakeItHomeForChristmas by The AA and FIA Foundation

We are proud to share with you the seizing campaign against texting whilst driving by The AA Trust together with FIA Foundation. Be safe.

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ANWB shares their Electric Vehicle best practices within the Group

On the 6th and 7th of December 2017, ANWB hosted an event in Assen Netherlands, in order to share their learnings and experiences in Electric Vehicles with members of the ARC Europe Group. During the workshop, members of ANWB’s B2B and B2C teams presented the new landscape. Willem Aal, the B2B Director of ANWB, kicked off the discussion, emphasizing the urge of passing through the knowledge in the rapidly evolving Electric Vehicle market. Representatives from various clubs such as ADAC, AA and ÖAMTC attended, more than willing to stimulate the European collaboration on electric solutions.

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ARC Europe Group and Club Logistics Services Extended Partnership

EN/FR – Press Release

ARC Europe Group and Club Logistics Services Extended Partnership
Streamlining environmental benefits, as governments need support to reduce CO2 emissions globally

Vehicle manufacturers started seeing themselves as mobility service providers a while ago.  Together with their suppliers, they invest heavily in digitization and electric mobility in a quest towards diminishing the ecological footprint of transportation ecosystems.

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Road Patrol Training for Excellence 2017

ANWB named Road Patrol Team of the Year

ANWB, The Netherlands was awarded the title Road Patrol Team of the Year by FIA Region I and ARC Europe Group following three days of intensive training and competition at the annual Road Patrol Training for Excellence. In second place was TCB, Touring Club Belgium and HAK, Croatia in third with a special price for EuroAsista, Lithuania.

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ARC Europe Group Introduces SPARX Digital Platform

When ARC Europe Group rolled-out its new SPARX platform, it was a major milestone and quite a coup. An automated system to transfer assistance requests and related data from a car manufacturer’s backend to a club’s back-end, SPARX initially supported to manage more than 50 cases on its first day after launching in July.

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#ARCLAB Experience

The first “#ARCLAB Experience” took place on June 29-30 in Berlin Germany, focused on strategic development lines. We gathered field experts of our extensive network, including the participation from our Global partners in Canada, United Stated and Australia, to follow new trends and business models such as start-ups to foster innovation spirit to lead our transformation in our new ecosystems.

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